Senior Waiter/Waitress
Hurley House – a multi-award-winning boutique hotel – is set in a countryside location, less than 10 minutes’ drive from Henley-on-Thames, Marlow, and Maidenhead. We pride ourselves on creating unforgettable experiences for our guests and it’s the detail that makes us exceptional.
We are looking to recruit a full-time energetic Senior Waiter/Waitress, with a positive personality. We are offering a salary of £34,945 per annum plus a discretionary quarterly bonus, for 48 hours/5 days a week shift system, including evenings, weekends, and bank holidays.
MAIN RESPONSIBILITIES:
- Delivering a high standard of professional service
- Having great customer service and communication skills
- Providing the perfect service experience for restaurant patrons
- Presenting menus, answering questions, and making menu recommendations on request
- Serving customers in an accommodating manner
- Maintaining table cleanliness and overall food hygiene standards
- Coordinating with kitchen staff to deliver accurate food orders
BENEFITS:
- Discretionary quarterly bonus
- Complimentary meals on duty
- 20 days holiday and 8 bank holidays
- 50% staff discount on food and beverage when dining off duty
- Regular food and drinks tastings
- Full company induction and training
- Generous recommend a friend scheme
- BUPA Healthcare Cash plan
REQUIREMENTS:
Positive personality with a ‘can-do’ attitude. Passionate about outstanding customer service. You will have at least 3 years of relevant experience gained in a similar role within high-end venues.
- Common sense
- Great attention to detail
- Can-do attitude
- Multi-tasking skills
- Interpersonal communication and teamwork
- Friendly, patient, polite and discreet personality
- Ability to work under pressure
- Experience in TISSL and ResDiary systems will be an advantage
Please be aware that the hotel is located in a rural location; having your own transportation arrangement is essential.
We look forward to hearing from you!
